Full Color Sublimation
A manufacturing and decorating enterprise with operations in North Carolina and Thailand. Want it fast? No problem! Want it unique? No problem! We offer the best of both worlds; quick, efficient domestic service for those short lead time projects, and overseas production for your longer lead time and more creative projects. We are ideally suited to deliver results!
Trust and integrity are the cornerstone of a long-term relationship and valued by everyone at Xpres, LLC. We are committed to servicing your quality ceramic and promotional product imprinting needs. All sublimation items produced and shipped by Xpres, LLC are in complete compliance with California law, The Safe Drinking Water and Toxic Enforcement Act of 1996, often referred to as Proposition 65. All Xpres products have passed safety tests recommended by the FDA. Fully decorated items contain less than .02 PPM of lead and less than .01 PPM of cadmium, far less than minimum accepted. Items are not intended for children under the age of 12.
Graphic Design abilities when you need assistance in creating perfect designs. Send us your graphic components and we will provide assistance to make your artwork look memorable.
We use the latest technology in 4-color process sublimation to deliver photo-real, tightly registered, multicolor full-wrap imprints and half tones. Our strength is unsurpassed reproduction of quality artwork, responsive customer service, short lead times and small minimums.
We have a passionate, creative and knowledgeable core team that performs with a desire for perfection every day on each order!
Standard lead time is 5 business days after proof approval. Contact our Customer Care Department and we will assist you in expediting your order. Add a $1.00(V) per unit.
New items in 2014 include innovative ceramics, glass, plastic and metals.
Our goal is to be efficient and effortless to work with, pre-production proofs are included in sublimation set-up fee.
• Free virtuals and/or free random samples with your freight number.
• Exclusive silhouettes’ and a variety of unique and innovative designs.
• Deep inventory available on hand domestically and internationally.
• Quick lead-time and Xpedited rush service available.
• Limited overpack charges.
• Custom manufacturing creativity - Let us build your ideas.
• A design team ready to maximize your promotional impact.
• Award winning Customer Service - we partner with our clients.
• ASI 5 Star and Sage A+ Supplier.
• Full domestic and international product safety and compliance.
• Delivering state of the art long lasting impressions.
• A dedicated, experienced team of perfectionists, working on your behalf!
To ensure that your order will be processed as quickly as possible and to ensure that all ship dates will be met, please be detailed and specific on your purchase orders. Please type or print legibly and include the following:
Our part number, quantity, imprint color(s) and location.
Provide complete shipping information, and any other information relative to your order: special packaging, labeling, additional imprint services
Is a proof required? Virtual or physical? Are PMS or color matching services required?
Advise preferred delivery dates and method. Include key “routing” instructions
Complete destination delivery detail, residential, lift gate required etc.
Hi Res e-art 300dpi PSD, please reference PO number in subject of email.
On reorders please include the previous invoice number as well as the month and year of the previous order. A brief description of the imprint is also helpful. Also specify if there will be color
or copy changes. We cannot guarantee exact glaze color matches on repeat orders due to reasons described in “Nature of Ceramics”.
No additional rush fees apply. Catalog Column pricing ordered applies, "special pricing" is not available. Offer valid for order quantities 72 - 576 only. No LTM available. No personalization available. Please reference X3 on your Purchase Order, all standard set-up fees or miscellaneous special request charges will apply. Offer not valid in conjunction with additional decorating requests, example: handle or bottom stamp imprint. Please plan your order submission to orders@xpres. com prior to 4PM EST. Please include detailed preferred shipping method: ground, overnight, two day etc. If you submit high resolution e-art to template and you require no form of e-proof, your order will ship three business days later, not counting order receipt day. If your high resolution e-art is not submitted on our template, an e-proof will be created and sent to your attention for approval. After receipt of your final e-proof approval, your order will ship three business days later, not counting virtual approval receipt day. X3 service is not availabe in conjuction with any other special promotional pricing offers.
Nature of ceramics and glassware
Due to the inherent nature of ceramics and the properties of glassware produced by foreign and domestic manufacturers, there may be slight imperfections and irregularities which should not be perceived as defective. Variations in materials, firing temperatures and color pigments may result in variations in glaze and imprint colors. Ounces, sizes, and measurements are approximate and may vary from batch to batch, and within each batch. These variations are within industry standard and therefore must be considered acceptable.
Nature of sublimation
The process of transferring ink from paper to the mug is called sublimation. Sublimation refers to a vapor state the ink transforms through when departing the transfer and imbedding into the polymer coated ceramic mug. During vapor state, the ink becomes gaseous requiring a wrap adhered against the mug to push the ink vapor into the mug coating. It is impossible for wrap to maintain 100% solid contact with mug due to slight curve inward at the extremities of the product. This lack of perfect physical contact allows the vaporized ink paper to sometimes “float” escaping modestly to the base and sometimes top of item. This modest “float” is within industry standards and must be considered acceptable.
Microwave and dishwasher safety
Full color sublimation on ceramics and most glass holds up in residential dishwashers and microwaves. Hand washing is recommended for majority of the other items to promote the durability of the imprint and longevity of the vacuum insulation if applicable. Most items are dishwasher-safe (top-rack only in residential dishwashers) unless otherwise noted on the product page or related care information.
Tolerance on multi-color registration artwork is 1/16”. This tolerance is industry standard and must be considered acceptable.
Imprint size and position
Order must clearly specify if artwork is one side, two sides, opposite the handle, or wraparound. Order must also clearly state if artwork is to exact size, or should be enlarged or reduced. In the absence of these instructions we will use our own discretion. Layout samples online and catalog show possible print locations and sizes, orders will be entered as standard size and orientation unless specified otherwise on Purchase Order. The standard direct screen imprint “front” placement is where the items are imprinted unless otherwise specified. If specific instructions for art size and location are not clearly stated on the purchase order, no claims will be processed. Imprint locations are defined as follows:
X3 & More!
Lead-times & Fees