About Us

About Us

Direct Screen

Full Color Sublimation

Gift Sets

Special Packaging

Xpedited Xpres

Custom Products

Full Color Sublimation Set-up & Lead-times


Four color process sublimation imprint set-up $62.50(V). Standard lead times for all catalog listed column quantities.


  • An E-proof (pdf or jpeg format) is included with the set-up fee above. The E-proof will include your logo maximized to template and the artwork placed on the item for location verification. After receipt of your factory approved artwork and purchase order, and all clarifications are complete, the e-proof will ready in 2 business days. After receiving your e-proof approval, production of your order is 5 business days.
  • A physical proof sample is included as part of the set-up fee above. After receipt of your factory approved artwork and purchase order, and all clarifications are complete, lead time to build the e-proof is 2 business days, preproduction proof is 5 business days upon e-proof approval. If requested, a photo proof is available. Production of your order is 5 business days after receipt of proof approval. Requested changes after sample complete may incur additional set-up charges.
  • No form of proof requested, after receipt of your PO stating waive proof, and receiving your factory approved e-art with all clarifications resolved, allow 5 business days for order production. You agree to waive all rights and no claims will be processed. We recommend proof for orders over quantity of 576 units.


Personalization available on sublimation design items only. Add $1(V) per name Minimum quantity 24 units. Please provide a comma-delimited excel file with spelling verified. Allow additional lead-time for personalization requests. Minimum order requirements still apply.


General Information All Orders


An order acknowledgment will be sent as confirmation of receipt of your complete purchase order and factory approved high resolution art. Shipping dates will only be established after all clarifications are complete.


Attach UPC sticker $0.05(Z) each if we print and adhere. If you provide stickers, add $0.02(Z) per unit for us to adhere.


Blank Merchandise: Catalog End Quantity (R) less $0.40 (R), Minimum order 1st Column, full-case quantities only. Exclusions may apply based on availability


Drop Ship-Split destination $5(Z) per address will apply when multiple shipping addresses are requested.


Exact quantity $25(V) orders are available. “Exact Quantities” must be clearly indicated on PO.


Foreign shipments will include a $35(V) per shipment charge for required additional documentation. Selected drink ware items will be identified with country of origin as required by US import regulations.


Freight claims: Xpres is not responsible for delays or breakage while shipment is en route. Each shipment leaving our factory

is inspected and has clear bill of lading by the transportation company. Consignee should inspect all merchandise. Upon delivery, all claims of breakage, freight adjustments or other claims should be filed with the carrier within 15 business days. All Xpres claims for damage or shortages in shipments must be made within 10 business days of receipt of the shipment. Otherwise, shipment is assumed to be received without damage and complete. Neither Xpres nor Distributor assumes any liability for damage or shortages after this point.

No returns are accepted without prior written consent of Xpres. No product is accepted for return after being altered or otherwise used. Xpres disclaims any responsibility for products after 30 days in buyer’s possession.


Large Quantity lead-time will be provided for quantities over those listed on catalog product pages, and for orders requiring any additional special packaging.


Less than minimum order quantity add $1(V) per unit. Absolute minimum order is 50% of 1st column quantity listed on product pages and nearest full case pack quantities.


Pallet fee additional fee of $5(Z) per will apply for LTL or full truck quantities.


Order cancellation & Change Fees minimum $40(V). All cancellations and changes to any pending order must be submitted in writing. All costs incurred prior to cancellation or change will be invoiced.


Overruns or Distributor samples, $5(Z) fee for handling requested “additional” to be sent, detail on the PO cost of item, shipping charge will be added, street addresses only, no PO boxes.


Over-under run policy to maintain quality control, we reserve the right to ship up to 5% over or under the quantity ordered and bill accordingly. This is the industry standard and must be considered fulfillment of the order. Orders requiring “no overruns” are subject to 5% under run, and orders requiring “no under runs” are subject to an overrun of up to 5%. Case weights provided are approximations only for your shipping cost estimates.


Reorders please provide previous purchase order number and Xpres invoice number. Art is typically held for 18 months. No set-up fee will apply for exact repeat orders. Product style changes may require new set-up fees. Reorders after 18 months are subject

to new set-up fees and will require new factory approved art. Due to variances in production equipment, printing inks and other conditions, a reasonable variation from the original order and a re-order is considered within acceptable industry standards. We reserve the right to add, change or delete items within our product line at any time. Prices are subject to change without notice.


Self Promo Pricing will be billed at EQP net pricing, no setup fee, minimum order quantity 1/2 of 1st column, case pack quantities.


Special Packaging we offer individual mailers and gift box options. See all packaging options detailed on pages 74-79 or visit Xpres.com. Special packaging may require additional lead-time over standard catalog lead-times. We can include simple enclosures that conveniently fit and are easy to “drop in”. Contact the factory for additional fee and required additional lead-time.


Speculative Sample $62.50(V) lead time required to produce decorated sample 5 business days after receipt of PO and required factory approved e-art. This charge is refundable if an order results with no changes from original art submitted. Please provide your freight account number and preferred ship method.


Xpedited Xpres rush service add $1(V) each run fee. Minimum order quantity is 144 units. Screen imprint orders, 1 color screen imprint max, contact factory (cs@xpres.com) for capacity/availability.

© 2017 Xpres, LLC

Terms of Service     ASI: 52475     PPAI: 114221     SAGE: 61762     UPIC: XPRES